Build The Skills to Lead Teams and Performance
The Diploma of Leadership and Management (BSB50420) is designed for individuals ready to step into leadership roles or strengthen their existing management capability. This qualification equips you with the practical skills required to lead teams, manage workplace performance, and drive results in fast-paced, real-world environments.
Throughout the course you’ll develop core competencies in communication, team leadership, operational planning, and problem-solving, giving you the confidence to make informed decisions and manage people effectively. Whether you’re moving up from a supervisory role or looking to formalise your experience, this diploma provides the structure and knowledge to lead with clarity and accountability.
Course Delivery
Online
Course Duration
12-24 months
Course Outcome
Entry Requirements
No formal prerequisites
Recognition of Prior Learning (RPL) available
Course Fee
$2,590
Afterpay available
Diploma of Leadership and Management - Course Information
The Diploma of Leadership and Management (BSB50420) is a nationally recognised qualification that focuses on the operational side of leadership, including how to plan, organise, and deliver results through people. It is structured to develop both the technical and interpersonal skills required to manage teams, coordinate workflows, and contribute to business performance.
This course goes beyond foundational leadership concepts, placing a strong emphasis on implementation. Participants will work through real workplace scenarios, building capability in areas such as resource planning, performance management, risk identification, and continuous improvement.
You'll learn to:
Lead and manage effective workplace relationships
Plan, prioritise, and oversee team workloads
Manage team and individual performance
Develop critical thinking and problem-solving skills
Support and lead workplace change
Communicate with clarity across teams and stakeholders
Course Delivery and Assessment
This course is delivered 100% online, combining interactive theory modules with short assessments to test your knowledge as you progress. You’ll also have a dedicated trainer/assessor available throughout the course to provide support whenever you need it.
The Diploma of Leadership and Management is self-paced, so you can enrol at any time and study around work, family, or other commitments. While the average completion time is around 14 months, your actual duration depends on the time you dedicate and your existing skills.
Students receiving study benefits from Centrelink (education on supplement) will be obligated to complete the course in 28 weeks (full-time) or 56 weeks (part-time). Students who complete the course as part of a traineeship will have 12 months full-time or 2 years part-time.
What You’ll Study
The Diploma of Leadership and Management is a nationally-recognised qualification under the Australian Qualifications Framework (AQF). On successful completion, you’ll receive a Statement of Attainment for the following 12 accredited units of competency.
Core Units - Six (6)
BSBCMM511 Communicate with influence
BSBCRT511 Develop critical thinking in others
BSBLDR523 Lead and manage effective workplace relationships
BSBOPS502 Manage business operational plans
BSBPEF502 Develop and use emotional intelligence
BSBTWK502 Manage team effectiveness
Elective Units - Select Six (6)
BSBCRT512 - Originate and develop concepts
BSBLDR522 - Manage people performance
BSBOPS504 - Manage business risk
BSBTWK501 - Lead diversity and inclusion
BSBTWK503 - Manage meetings
BSBWHS521 - Ensure a safe workplace for a work area
Career Pathways
Graduates of this course can roles or further study leading to careers such as:
General Manager - General Managers are responsible for overseeing all aspects of a business, including finances, operations, and management. They are the highest-level managers in a business and are responsible for ensuring the business is meeting its goals.
Operations Manager - Operations Managers are responsible for managing the day-to-day operations of a business, including overseeing production, managing supply chains, and ensuring efficiency in all aspects of the business.
Account Manager - Account Managers are responsible for managing relationships with clients, including ensuring client satisfaction, identifying new business opportunities, and managing client accounts.
Entry Requirements
There are no formal entry requirements to enrol in this course; however, students should have:
basic computer skills and access to the internet
sufficient language, literacy and numeracy (LLN) skills to complete assessments, and;
A valid Unique Student Identifier (USI) - mandatory for all nationally recognised training. If you don't already have a USI, you can apply for one online at www.usi.gov.au or we can apply for one for you.
Support When You Need It
Throughout the duration of your course, you can access experienced industry professionals and support staff to guide you through the program. Our trainers are dedicated to helping you succeed and will be available to answer your questions and provide feedback on your progress. They will provide you with the guidance and support you need to fully understand the course material, as well as offer suggestions for further learning opportunities.
“I enrolled into this course to build on my experience as a supervisor, and it delivered exactly what I needed. The practical approach made it easy to apply what I was learning straight into my role, especially around managing people and handling day-to-day challenges. I’ve come out of it more confident in leading my team and making decisions that drive results."
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Course FAQs
The Diploma of Leadership and Management (BSB50420) course fee is $2,590 with AfterPay available.
Unfortunately, there is no funding available for this course. Please visit our funding page to explore our range of funding options and eligible courses by state.
The Diploma of Leadership and Management (BSB50420) is an online course and can be completed at your own pace. It usually takes people 14 months to complete the course.
There are no formal entry requirements. However, students will need:
Basic computer skills and internet access (for enrolment and communication)
Sufficient language, literacy, and numeracy (LLN) skills to complete assessments
A valid Unique Student Identifier (USI). If you don’t have one, you can apply atusi.gov.au or we can assist.
Your SOA will be issued within 3-5 business days of successfully completing the course and receiving payment.
Our friendly support team is here to help. Contact us for course advice, enrolment support, or guidance during your training.
1300 248 457 or email info@civilsafety.edu.au
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